1. Introduction

At RetailPoint Inventory Solution ("we", "our", or "us"), we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal and business information.

2. Information We Collect

We collect strictly the information necessary to provide our inventory management services:

Account Information: Business name, email address, phone number, and billing details.
Business Data: Inventory lists, sales records, customer data, and supplier information entered into the system.
Usage Analytics: Login times, IP addresses, and device information for security auditing and fraud prevention.

3. How We Use Your Data

We use your data strictly for the following purposes:

To provide, operate, and maintain the RetailPoint platform.
To process transactions and send related alerts (e.g., low stock, renewal reminders).
To detect and prevent fraudulent or illegal activities.
To improve our services through anonymized analytics.

Our Promise: We do not sell, trade, or rent your personal identification information to others. Your business data belongs to you.

4. Data Sharing & Third Parties

RetailPoint adheres to a strict non-disclosure policy. We will not share your personal or business data with third parties, except in the following specific circumstances:

Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency) to aid in investigations regarding illegal activities, money laundering, or fraud.
Service Providers: We may share necessary data with trusted third-party service providers (e.g., payment processors like Paystack) solely for the purpose of enabling specific features. These providers are obligated to keep your information confidential.

5. Data Security

We implement robust security measures to protect your personal information, including:

Encryption: Data is encrypted in transit using SSL technology.
Access Control: Strict internal access controls ensure only authorized personnel can access system maintenance tools.
Regular Audits: We periodically review our data collection, storage, and processing practices to guard against unauthorized access.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. User Responsibilities

To ensure the security of your account, you agree to:

Not share your password with anyone.
Log out of your account after using shared or public devices.
Use a strong, unique password for your RetailPoint account.

RetailPoint is not responsible for data breaches caused by user negligence, such as using weak passwords or leaving accounts logged in on untrusted devices.

7. Data Retention & Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

If you fail to renew your subscription for a period of 12 months, we reserve the right to delete your account and all associated data to maintain system integrity. We will provide notice via email prior to any permanent deletion.